Absent/RecusedL. Williams (a)
Vote recorded from Transit Commission on 2019-11-20 regarding agenda item The Commission received a detailed slide presentation touching upon customer service enhancements, Rail and Bus service updates, improved Communications and Customer Information, ongoing improvements to stations and related issues, and Winter Operations.' The presentation was given by Messrs. John Manconi, General Manager, Transportation Services Department (TSD) and Troy Charter, Director, Transit Operations, TSD.' Messrs. Steve Kanellakos, City Manager, Pat Scrimgeour, Director, Transit Customer Systems and Planning, TSD, and Jim Greer, Director, Transit Operations Service, TSD, were also present to respond to questions.' A copy of this presentation is held on file with the City Clerk..