note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch.
Updates are coming soon....
[id] => 136318
[sr_id] => 201700590595
[status] => Open
[service_code] => 2000162-1
[description] => Roads Maintenance / General Operations / Dead animal on the road
[requested] => 2017-05-07 14:47:06
[expected] => 2017-05-09 08:30:00
[address] => WARD 10 GLOUCESTER-SOUTHGATE
[created] => 2017-05-07 15:00:07
[scanned] => 2017-05-07 15:00:07