note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 136318
    [sr_id] => 201700590595
    [status] => Open
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2017-05-07 14:47:06
    [updated] => 
    [expected] => 2017-05-09 08:30:00
    [address] => WARD 10 GLOUCESTER-SOUTHGATE
    [created] => 2017-05-07 15:00:07
    [scanned] => 2017-05-07 15:00:07
    [close_detected] => 
)
1