note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch.
Updates are coming soon....
[id] => 105622
[sr_id] => 201700547081
[status] => Open
[service_code] => 2000164-1
[description] => Roads Maintenance / Travelled Surface / Road needs sweeping
[requested] => 2017-04-21 16:37:20
[expected] => 2017-04-28 16:37:20
[address] => WARD 13 RIDEAU-ROCKCLIFFE
[created] => 2017-04-21 16:45:05
[scanned] => 2017-04-21 16:45:05