note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 105613
    [sr_id] => 201700546998
    [status] => Open
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2017-04-21 16:15:28
    [updated] => 
    [expected] => 2017-04-24 16:15:28
    [address] => WARD 4 KANATA NORTH
    [created] => 2017-04-21 16:30:03
    [scanned] => 2017-04-21 16:30:03
    [close_detected] => 
)
1