note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch.
Updates are coming soon....
[id] => 105613
[sr_id] => 201700546998
[status] => Open
[service_code] => 2000162-1
[description] => Roads Maintenance / General Operations / Dead animal on the road
[requested] => 2017-04-21 16:15:28
[expected] => 2017-04-24 16:15:28
[address] => WARD 4 KANATA NORTH
[created] => 2017-04-21 16:30:03
[scanned] => 2017-04-21 16:30:03