note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch.
Updates are coming soon....
[id] => 105582
[sr_id] => 201700546762
[status] => Open
[service_code] => 2000157-1
[description] => Roads Maintenance / Property damaged by city vehicle
[requested] => 2017-04-21 15:24:26
[expected] => 2017-04-28 15:24:26
[address] => WARD 6 STITTSVILLE
[created] => 2017-04-21 15:30:03
[scanned] => 2017-04-21 15:30:03