note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch.
Updates are coming soon....
[id] => 105488
[sr_id] => 201700545658
[status] => Open
[service_code] => 2000178-1
[description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / Negative Feedback
[requested] => 2017-04-21 11:49:15
[expected] => 2017-04-25 11:49:15
[address] => WARD 14 SOMERSET
[created] => 2017-04-21 12:00:07
[scanned] => 2017-04-21 12:00:07