note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch.
Updates are coming soon....
[id] => 105475
[sr_id] => 201700545573
[status] => Open
[service_code] => 2000164-1
[description] => Roads Maintenance / Travelled Surface / Debris or litter on the road
[requested] => 2017-04-21 11:36:43
[expected] => 2017-04-28 11:36:43
[address] => WARD 12 RIDEAU-VANIER
[created] => 2017-04-21 11:45:04
[scanned] => 2017-04-21 11:45:04