note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 105469
    [sr_id] => 201700545409
    [status] => Open
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Road Damaged
    [requested] => 2017-04-21 11:14:17
    [updated] => 
    [expected] => 2017-04-24 11:14:17
    [address] => WARD 16 RIVER
    [created] => 2017-04-21 11:30:08
    [scanned] => 2017-04-21 11:30:08
    [close_detected] => 
)
1