note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch.
Updates are coming soon....
[id] => 105447
[sr_id] => 201700545325
[status] => Open
[service_code] => 2000081-1
[description] => Roads Maintenance / Drain Covers on the Road / Blocked Drain
[requested] => 2017-04-21 10:52:04
[expected] => 2017-04-25 10:52:04
[address] => WARD 15 KITCHISSIPPI
[created] => 2017-04-21 11:00:01
[scanned] => 2017-04-21 11:00:01