note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch.
Updates are coming soon....
[id] => 105097
[sr_id] => 201700544689
[status] => Open
[service_code] => 2000157-1
[description] => Roads Maintenance / Property damaged by city vehicle
[requested] => 2017-04-21 09:05:53
[expected] => 2017-04-28 09:05:53
[address] => WARD 16 RIVER
[created] => 2017-04-21 09:15:05
[scanned] => 2017-04-21 09:15:05