note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 105101
    [sr_id] => 201700544676
    [status] => Open
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Blocked Drain
    [requested] => 2017-04-21 09:04:03
    [updated] => 
    [expected] => 2017-04-25 09:04:03
    [address] => WARD 3 BARRHAVEN
    [created] => 2017-04-21 09:15:06
    [scanned] => 2017-04-21 09:15:06
    [close_detected] => 
)
1