note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 104779
    [sr_id] => 201700544438
    [status] => Open
    [service_code] => 2000142-1
    [description] => Garbage and Recycling / Retail / Black Box
    [requested] => 2017-04-21 08:07:24
    [updated] => 
    [expected] => 2017-04-26 08:30:00
    [address] => WARD 23 KANATA SOUTH
    [created] => 2017-04-21 08:15:02
    [scanned] => 2017-04-21 08:15:02
    [close_detected] => 
)
1