note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 81393
    [sr_id] => 201700495877
    [status] => Closed
    [service_code] => 2000164-2
    [description] => Roads Maintenance / Travelled Surface / Pothole on the Road
    [requested] => 2017-03-31 11:33:39
    [updated] => 2017-04-04 15:07:05
    [expected] => 2017-04-07 11:33:39
    [address] => WARD 19 CUMBERLAND
    [created] => 2017-03-31 11:45:03
    [scanned] => 2017-05-13 11:59:03
    [close_detected] => 2017-05-13 11:59:03
)
1