note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 3226
    [sr_id] => 201700446208
    [status] => Closed
    [service_code] => 2000164-2
    [description] => Roads Maintenance / Travelled Surface / Pothole on the Road
    [requested] => 2017-03-05 19:32:13
    [updated] => 2017-03-14 08:06:14
    [expected] => 2017-03-13 08:30:00
    [address] => WARD 7 BAY
    [created] => 2017-03-19 10:01:09
    [scanned] => 2017-03-19 10:01:09
    [close_detected] => 2017-03-14 08:06:14
)
1