note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 3183
    [sr_id] => 201700445939
    [status] => Open
    [service_code] => 2000142-1
    [description] => Garbage and Recycling / Retail / Black Box
    [requested] => 2017-03-05 11:18:42
    [updated] => 2017-03-19 10:01:08
    [expected] => 2017-03-09 08:30:00
    [address] => WARD 3 BARRHAVEN
    [created] => 2017-03-19 10:01:08
    [scanned] => 2017-04-30 15:22:04
    [close_detected] => 
)
1