note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 6284
    [sr_id] => 201700424675
    [status] => Closed
    [service_code] => 2000157-1
    [description] => Roads Maintenance / Property damaged by city vehicle
    [requested] => 2017-02-22 16:16:51
    [updated] => 2017-03-01 14:06:45
    [expected] => 2017-03-01 16:16:51
    [address] => WARD 22 GLOUCESTER-SOUTH NEPEAN
    [created] => 2017-03-19 10:27:25
    [scanned] => 2017-03-19 10:27:25
    [close_detected] => 2017-03-01 14:06:45
)
1