note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 6234
    [sr_id] => 201700424444
    [status] => Closed
    [service_code] => 2000089-1
    [description] => Social Community Service / Graffiti / Vandalism / Other
    [requested] => 2017-02-22 15:19:24
    [updated] => 2017-02-23 15:25:36
    [expected] => 2017-03-03 15:19:24
    [address] => WARD 14 SOMERSET
    [created] => 2017-03-19 10:27:24
    [scanned] => 2017-03-19 10:27:24
    [close_detected] => 2017-02-23 15:25:36
)
1