note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 6061
    [sr_id] => 201700423549
    [status] => Closed
    [service_code] => 2000180-1
    [description] => Garbage and Recycling / Solid Waste Collection / Green Bin Collection / Driver Complaint
    [requested] => 2017-02-22 11:55:05
    [updated] => 2017-02-22 13:25:45
    [expected] => 2017-02-24 11:55:05
    [address] => WARD 4 KANATA NORTH
    [created] => 2017-03-19 10:27:20
    [scanned] => 2017-03-19 10:27:20
    [close_detected] => 2017-02-22 13:25:45
)
1