note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 6091
    [sr_id] => 201700423364
    [status] => Closed
    [service_code] => 2000165-1
    [description] => Roads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Slippery (icy)
    [requested] => 2017-02-22 11:12:49
    [updated] => 2017-02-28 15:07:55
    [expected] => 2017-03-01 11:12:49
    [address] => WARD 13 RIDEAU-ROCKCLIFFE
    [created] => 2017-03-19 10:27:20
    [scanned] => 2017-03-19 10:27:20
    [close_detected] => 2017-02-28 15:07:55
)
1