note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 7414
    [sr_id] => 201700418210
    [status] => Open
    [service_code] => 2000142-1
    [description] => Garbage and Recycling / Retail / Black Box
    [requested] => 2017-02-20 09:02:54
    [updated] => 2017-03-19 15:43:03
    [expected] => 2017-02-23 09:02:54
    [address] => WARD 4 KANATA NORTH
    [created] => 2017-03-19 15:43:03
    [scanned] => 2017-05-05 13:32:06
    [close_detected] => 
)
1