note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 15244
    [sr_id] => 201700370737
    [status] => Closed
    [service_code] => 2000164-2
    [description] => Roads Maintenance / Travelled Surface / Pothole on the Road
    [requested] => 2017-01-30 15:32:26
    [updated] => 2017-02-03 10:25:24
    [expected] => 2017-02-06 15:32:26
    [address] => WARD 19 CUMBERLAND
    [created] => 2017-03-19 20:23:21
    [scanned] => 2017-03-19 20:23:21
    [close_detected] => 2017-02-03 10:25:24
)
1