note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 25301
    [sr_id] => 201700310319
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Slippery (icy) road
    [requested] => 2017-01-04 22:13:28
    [updated] => 2017-01-11 10:25:33
    [expected] => 2017-01-12 08:30:00
    [address] => WARD 21 RIDEAU-GOULBOURN
    [created] => 2017-03-19 20:29:41
    [scanned] => 2017-03-19 20:29:41
    [close_detected] => 2017-01-11 10:25:33
)
1