note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 24961
    [sr_id] => 201700308497
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Blocked Drain
    [requested] => 2017-01-04 14:11:40
    [updated] => 2017-01-18 10:25:22
    [expected] => 2017-01-06 14:11:40
    [address] => WARD 15 KITCHISSIPPI
    [created] => 2017-03-19 20:29:39
    [scanned] => 2017-03-19 20:29:39
    [close_detected] => 2017-01-18 10:25:22
)
1