note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 24967
    [sr_id] => 201700308480
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Snow banks are too large
    [requested] => 2017-01-04 14:09:59
    [updated] => 2017-01-09 14:25:48
    [expected] => 2017-01-11 14:09:59
    [address] => WARD 15 KITCHISSIPPI
    [created] => 2017-03-19 20:29:39
    [scanned] => 2017-03-19 20:29:39
    [close_detected] => 2017-01-09 14:25:48
)
1