note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 24819
    [sr_id] => 201700308017
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Blocked Drain
    [requested] => 2017-01-04 12:53:01
    [updated] => 2017-01-06 14:26:53
    [expected] => 2017-01-06 12:53:01
    [address] => WARD 18 ALTA VISTA
    [created] => 2017-03-19 20:29:38
    [scanned] => 2017-03-19 20:29:38
    [close_detected] => 2017-01-06 14:26:53
)
1