note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 24763
    [sr_id] => 201700307062
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Drain Cover Broken
    [requested] => 2017-01-04 10:25:40
    [updated] => 2017-01-09 15:25:54
    [expected] => 2017-01-06 10:25:40
    [address] => WARD 23 KANATA SOUTH
    [created] => 2017-03-19 20:29:38
    [scanned] => 2017-03-19 20:29:38
    [close_detected] => 2017-01-09 15:25:54
)
1