note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 25546
    [sr_id] => 201700303801
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Road Damaged
    [requested] => 2017-01-03 13:37:31
    [updated] => 2017-01-10 08:26:04
    [expected] => 2017-01-04 13:37:31
    [address] => WARD 17 CAPITAL
    [created] => 2017-03-19 20:36:48
    [scanned] => 2017-03-19 20:36:48
    [close_detected] => 2017-01-10 08:26:04
)
1