note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 25433
    [sr_id] => 201700302810
    [status] => Closed
    [service_code] => 2000157-1
    [description] => Roads Maintenance / Property damaged by city vehicle
    [requested] => 2017-01-03 10:13:23
    [updated] => 2017-01-05 15:25:47
    [expected] => 2017-01-10 10:13:23
    [address] => WARD 18 ALTA VISTA
    [created] => 2017-03-19 20:36:47
    [scanned] => 2017-03-19 20:36:47
    [close_detected] => 2017-01-05 15:25:47
)
1