note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 30391
    [sr_id] => 201601074184
    [status] => Open
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Drain Cover Off, Missing
    [requested] => 2016-12-12 15:48:50
    [updated] => 2017-03-21 04:25:32
    [expected] => 2016-12-14 15:48:50
    [address] => WARD 21 RIDEAU-GOULBOURN
    [created] => 2017-03-21 04:25:32
    [scanned] => 2017-04-02 16:32:05
    [close_detected] => 
)
1