note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 30331
    [sr_id] => 201601073311
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Curb too high at driveway
    [requested] => 2016-12-12 12:13:24
    [updated] => 2016-12-13 14:14:25
    [expected] => 2016-12-19 12:13:24
    [address] => WARD 17 CAPITAL
    [created] => 2017-03-21 04:25:18
    [scanned] => 2017-03-21 04:25:18
    [close_detected] => 2016-12-13 14:14:25
)
1