note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 31195
    [sr_id] => 201601065995
    [status] => Closed
    [service_code] => 2000089-1
    [description] => Social Community Service / Graffiti / Vandalism / City of Ottawa
    [requested] => 2016-12-07 14:46:58
    [updated] => 2016-12-08 15:30:20
    [expected] => 2016-12-16 14:46:58
    [address] => WARD 11 BEACON HILL-CYRVILLE
    [created] => 2017-03-21 06:44:08
    [scanned] => 2017-03-21 06:44:08
    [close_detected] => 2016-12-08 15:30:20
)
1