note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 32546
    [sr_id] => 201601052510
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Slippery (icy) road
    [requested] => 2016-11-29 16:32:49
    [updated] => 2016-12-05 10:31:12
    [expected] => 2016-12-06 16:32:48
    [address] => WARD 5 WEST CARLETON-MARCH
    [created] => 2017-03-21 10:44:11
    [scanned] => 2017-03-21 10:44:11
    [close_detected] => 2016-12-05 10:31:12
)
1