note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 32763
    [sr_id] => 201601049953
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / Over Bag Limit
    [requested] => 2016-11-28 12:51:04
    [updated] => 2016-11-29 14:30:40
    [expected] => 2016-11-30 12:51:03
    [address] => WARD 10 GLOUCESTER-SOUTHGATE
    [created] => 2017-03-21 17:24:43
    [scanned] => 2017-03-21 17:24:43
    [close_detected] => 2016-11-29 14:30:40
)
1