note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 35450
    [sr_id] => 201601017883
    [status] => Closed
    [service_code] => 2000109-1
    [description] => Recreation and Culture / Park Maintenance / Sidewalk, Pathways, trails / Light is out
    [requested] => 2016-11-09 17:35:11
    [updated] => 2016-11-15 04:45:15
    [expected] => 2016-11-11 08:30:00
    [address] => WARD 16 RIVER
    [created] => 2017-03-22 06:44:04
    [scanned] => 2017-03-22 06:44:04
    [close_detected] => 2016-11-15 04:45:15
)
1