note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 35432
    [sr_id] => 201601017690
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Blocked Drain
    [requested] => 2016-11-09 15:57:56
    [updated] => 2016-11-16 11:25:21
    [expected] => 2016-11-11 15:57:55
    [address] => WARD 15 KITCHISSIPPI
    [created] => 2017-03-22 06:43:57
    [scanned] => 2017-03-22 06:43:57
    [close_detected] => 2016-11-16 11:25:21
)
1