note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 35421
    [sr_id] => 201601017265
    [status] => Closed
    [service_code] => 2000166-1
    [description] => Roads Maintenance / Waste Receptacle / Garbage Cans next to Roadways / Receptacle is missing
    [requested] => 2016-11-09 13:24:00
    [updated] => 2016-11-25 14:15:22
    [expected] => 2016-11-16 13:23:59
    [address] => WARD 12 RIDEAU-VANIER
    [created] => 2017-03-22 06:43:49
    [scanned] => 2017-03-22 06:43:49
    [close_detected] => 2016-11-25 14:15:22
)
1