note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 35414
    [sr_id] => 201601017080
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / Some Items Left Behind
    [requested] => 2016-11-09 12:14:36
    [updated] => 2016-11-10 12:45:18
    [expected] => 2016-11-11 12:14:36
    [address] => WARD 9 KNOXDALE-MERIVALE
    [created] => 2017-03-22 06:43:45
    [scanned] => 2017-03-22 06:43:45
    [close_detected] => 2016-11-10 12:45:18
)
1