note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 35377
    [sr_id] => 201601016844
    [status] => Closed
    [service_code] => 2000142-1
    [description] => Garbage and Recycling / Retail / Black Box
    [requested] => 2016-11-09 10:49:02
    [updated] => 2016-11-10 12:45:14
    [expected] => 2016-11-14 10:49:02
    [address] => WARD 8 COLLEGE
    [created] => 2017-03-22 06:43:37
    [scanned] => 2017-03-22 06:43:37
    [close_detected] => 2016-11-10 12:45:14
)
1