note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 36438
    [sr_id] => 201601005203
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / House Not Collected
    [requested] => 2016-11-02 19:28:16
    [updated] => 2016-11-03 09:05:33
    [expected] => 2016-11-04 08:30:00
    [address] => WARD 1 ORLÉANS
    [created] => 2017-03-22 10:25:19
    [scanned] => 2017-03-22 10:25:19
    [close_detected] => 2016-11-03 09:05:33
)
1