note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 36358
    [sr_id] => 201601004117
    [status] => Closed
    [service_code] => 2000148-1
    [description] => Garbage and Recycling / Retail / Green Bin 80L
    [requested] => 2016-11-02 12:36:39
    [updated] => 2016-11-03 10:45:22
    [expected] => 2016-11-07 12:36:38
    [address] => WARD 8 COLLEGE
    [created] => 2017-03-22 10:24:47
    [scanned] => 2017-03-22 10:24:47
    [close_detected] => 2016-11-03 10:45:22
)
1