note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 36341
    [sr_id] => 201601003847
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / Container(s) Still At Curb
    [requested] => 2016-11-02 11:33:39
    [updated] => 2016-11-03 11:25:11
    [expected] => 2016-11-04 11:33:39
    [address] => WARD 14 SOMERSET
    [created] => 2017-03-22 10:24:42
    [scanned] => 2017-03-22 10:24:42
    [close_detected] => 2016-11-03 11:25:11
)
1