note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 36308
    [sr_id] => 201601003358
    [status] => Closed
    [service_code] => 2000165-1
    [description] => Roads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Debris or litter
    [requested] => 2016-11-02 09:56:28
    [updated] => 2016-11-04 09:25:36
    [expected] => 2016-11-09 09:56:27
    [address] => WARD 9 KNOXDALE-MERIVALE
    [created] => 2017-03-22 10:24:35
    [scanned] => 2017-03-22 10:24:35
    [close_detected] => 2016-11-04 09:25:36
)
1