note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 37201
    [sr_id] => 201600991659
    [status] => Closed
    [service_code] => 2000142-1
    [description] => Garbage and Recycling / Retail / Black Box
    [requested] => 2016-10-26 11:36:01
    [updated] => 2016-10-31 10:33:58
    [expected] => 2016-10-31 11:36:00
    [address] => WARD 3 BARRHAVEN
    [created] => 2017-03-22 19:43:47
    [scanned] => 2017-03-22 19:43:47
    [close_detected] => 2016-10-31 10:33:58
)
1