note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 39014
    [sr_id] => 201600961422
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / Positive Feedback
    [requested] => 2016-10-11 13:01:00
    [updated] => 2016-10-11 13:25:09
    [expected] => 2016-10-13 08:30:00
    [address] => WARD 1 ORLÉANS
    [created] => 2017-03-23 07:43:09
    [scanned] => 2017-03-23 07:43:09
    [close_detected] => 2016-10-11 13:25:09
)
1