note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 39589
    [sr_id] => 201600952368
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2016-10-05 12:49:08
    [updated] => 2016-10-06 10:25:32
    [expected] => 2016-10-06 12:49:08
    [address] => WARD 14 SOMERSET
    [created] => 2017-03-23 10:43:08
    [scanned] => 2017-03-23 10:43:08
    [close_detected] => 2016-10-06 10:25:32
)
1