note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 40101
    [sr_id] => 201600948350
    [status] => Closed
    [service_code] => 2000142-1
    [description] => Garbage and Recycling / Retail / Black Box
    [requested] => 2016-10-03 18:42:07
    [updated] => 2016-10-04 12:05:27
    [expected] => 2016-10-06 08:30:00
    [address] => WARD 20 OSGOODE
    [created] => 2017-03-23 17:43:15
    [scanned] => 2017-03-23 17:43:15
    [close_detected] => 2016-10-04 12:05:27
)
1