note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 40089
    [sr_id] => 201600948209
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2016-10-03 17:25:00
    [updated] => 2016-10-04 11:25:47
    [expected] => 2016-10-04 08:30:00
    [address] => WARD 12 RIDEAU-VANIER
    [created] => 2017-03-23 17:43:14
    [scanned] => 2017-03-23 17:43:14
    [close_detected] => 2016-10-04 11:25:47
)
1