note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 42282
    [sr_id] => 201600915296
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Drain Cover Off, Missing
    [requested] => 2016-09-18 11:16:40
    [updated] => 2016-09-19 15:25:29
    [expected] => 2016-09-21 08:30:00
    [address] => WARD 3 BARRHAVEN
    [created] => 2017-03-24 05:24:53
    [scanned] => 2017-03-24 05:24:53
    [close_detected] => 2016-09-19 15:25:29
)
1