note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 45947
    [sr_id] => 201600866567
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2016-08-27 14:45:36
    [updated] => 2016-09-02 14:45:34
    [expected] => 2016-08-30 08:30:00
    [address] => WARD 6 STITTSVILLE
    [created] => 2017-03-24 22:25:31
    [scanned] => 2017-03-24 22:25:31
    [close_detected] => 2016-09-02 14:45:34
)
1