note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 46616
    [sr_id] => 201600856653
    [status] => Closed
    [service_code] => 2000089-1
    [description] => Social Community Service / Graffiti / Vandalism / City of Ottawa
    [requested] => 2016-08-23 14:52:26
    [updated] => 2016-08-24 15:25:59
    [expected] => 2016-09-01 14:52:26
    [address] => WARD 9 KNOXDALE-MERIVALE
    [created] => 2017-03-25 04:25:04
    [scanned] => 2017-03-25 04:25:04
    [close_detected] => 2016-08-24 15:25:59
)
1